Episode Summary
Rachel Zeller, Managing Director at Kitces.com, discusses how her company maintains human-centered hiring practices in an AI-saturated world. She shares strategies for identifying authentic candidates, including requiring AI transcripts with work samples, conducting process-focused interviews, and deliberately slowing down applications by turning off easy-apply features. The conversation explores balancing AI as a productivity tool while preserving genuine human connection in recruitment.
Key Quotes
"We require candidates to submit their AI transcript with work samples and discuss their process in interviews—we want to see how they leverage AI while demonstrating original thinking."
"There's no right answer to our work samples anymore. AI can't help when we're evaluating how you think rather than what you produce."
"Multiple people on our team applied more than once and were rejected the first time. The fact that they still felt good enough about the process to try again—I feel really good about that."
Transcript
Todd Merrill:
Welcome, today's guest. We're doing something a little bit different. It's real-time. It's evolving. Our guest today is Rachel Zeller:. Hi, Rachel. How are you?
Rachel Zeller:
Hi Todd. I'm great. Thanks for having me on.
Todd Merrill:
Want to go deeper?
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