Ep 46 Rachel Zeller of Kitces.com—Hiring Humans in an AI World

Rachel Zeller, Managing Director at Kitces.com, discusses how her fully remote financial education company is adapting hiring practices in response to AI-generated applications. She explains their human-centric approach: requiring robust application forms instead of easy-apply, manually reviewing every submission, asking candidates to submit AI transcripts alongside work samples, and prioritizing culture fit over technical skills that can be trained.